Officials in New York state asked Apple Inc. on Monday to change its iPhone design to allow consumers to replace their own batteries, just days after lawyers in Illinois filed a class-action lawsuit over the same complaint.
Apple charges customers a US$79 fee to replace the iPhone battery, which is sealed inside the phone instead of being attached by a removable latch, like most other consumer electronics. The company also charges an additional $29 to rent the user a temporary replacement phone to use during the repair.
"They" just don't understand. Apple is just really, really concerned about their customers. There's no profit motive involved. Ya, right....
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